Frequently Asked Questions (FAQ)

Welcome to the FreshStart FAQ page!

Below, we’ve answered the most common questions to help you better understand our mission, programs, and how you can get involved.

Whether you’re seeking help or looking to support our initiative, this page is designed to provide clarity and guidance.

For Those Seeking Assistance

What is FreshStart, and how can it help me?

FreshStart is a nonprofit program dedicated to providing immediate relief and long-term support for individuals and families facing homelessness and hardship. We offer meal distribution, transitional and permanent housing, job assistance, and connections to wellness services to help you achieve stability and independence.

Who is eligible to receive assistance from FreshStart?

FreshStart is open to individuals and families experiencing homelessness or in need of critical resources. We prioritize those ready to engage in programs focused on long-term stability. Meal distribution is available to everyone without prerequisites.

How do I get started with FreshStart?

Taking the first step is easy! Visit one of our mobile resource centers or use the online enrollment form on our website. A case manager will work with you to assess your needs and create a personalized action plan.

What kind of support does FreshStart provide?

We provide:

Hot meals through mobile distribution.

Access to transitional and long-term housing solutions.

Job training and placement programs.

Mental health and wellness resources through local partners.

Case management to guide you every step of the way.

Do I have to pay for any of the services?

No, FreshStart’s services are free of charge to those in need, thanks to the generous support of private trusts, donors, and partners.

Can FreshStart help me find housing?

Yes! Through programs like Starter Village and Good Samaritan Villages, we provide transitional housing and guide eligible clients to long-term housing options.

What is the FreshStart mobile app, and how can it help me?

Our mobile app connects you to local resources such as shelters, clinics, and food programs. It also helps you track your progress, schedule appointments, and stay informed about opportunities in your area.

Let’s Start Your Journey

For Donors and Partners

What makes FreshStart different from other programs?

FreshStart stands out for its holistic approach, combining immediate relief with long-term solutions. Our programs are supported by technology, compassionate case management, and partnerships that address every aspect of stability, from food and housing to wellness and employment.

How can I support FreshStart?

You can support FreshStart by donating funds, volunteering your time, or partnering with us to expand our resources. Every contribution directly impacts the lives of those in need.

Are donations to FreshStart tax-deductible?

Yes! FreshStart is a registered nonprofit organization, and all donations are tax-deductible. You will receive a receipt for your contribution.

How can I volunteer with FreshStart?

Volunteers are vital to our mission. Opportunities include helping with meal distribution, administrative support, and organizing events. Visit our volunteer page to learn more.

What organizations does FreshStart partner with?

FreshStart collaborates with local shelters, healthcare providers, mental health organizations, and job training programs to ensure holistic support for our clients.

General Questions

Where is FreshStart located?

FreshStart operates mobile resource centers throughout the Greater Houston area. Our mobile centers have scheduled stops across the area.

Can FreshStart help me outside of Houston?

FreshStart is currently focused on serving the Greater Houston area, but our programs will expand across Texas and nationwide as we grow.

How can I contact FreshStart?

Email: [email protected]

Still Have Questions?

We’re here to help! Contact us directly or visit our resource centers to learn more about how FreshStart can support you or how you can contribute to our mission.